Sweepstakes Rules

These Sweepstakes Rules explain who can play at Zumo Casino, how participation works, how Sweeps Coins are earned, and what you need to do to redeem prizes. Zumo Casino is a sweepstakes-model social casino operated by Kinetix Ventures, Inc., and it uses virtual currencies rather than traditional real-money wagering.

No purchase is necessary to enter or participate. Purchasing Gold Coins is optional, and free ways to obtain Sweeps Coins are available.

Key Definitions That Keep Everything Clear

Zumo Casino uses three in-platform currencies. Knowing the difference helps you play with confidence and avoid surprises later.

• Gold Coins (GC) - just for entertainment play. Gold Coins have no cash value and are not redeemable.
• Sweeps Coins (SC) - promotional currency that can become eligible for prize redemption after meeting the required conditions (including playthrough).
• Gems - an earned rewards currency tied to Sweeps Coin gameplay that can be exchanged for select perks (like Free Spins and Lootboxes) in the Gem Shop.

For most players, the headline is simple: Gold Coins are for fun, Sweeps Coins are the sweepstakes currency, and Gems are a rewards layer.

Eligibility Requirements - Who Can Participate

You can participate only if you meet all eligibility requirements below.

You must:

• Be at least 21 years old (or the legal age in your jurisdiction, whichever is higher).
• Be a resident of the United States and physically located in an eligible jurisdiction when you access the platform and participate.
• Provide accurate, complete account information, and maintain only one account.
• Successfully complete identity verification when requested (and before any purchases or prize redemptions can be processed).

Participation is void where prohibited by law.

Geographic Limitations - Where Zumo Casino Is Restricted

Zumo Casino is available only in the United States and is not available in the following jurisdictions:

Arizona, California, Connecticut, Delaware, Idaho, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, Washington, District of Columbia, and West Virginia.

If you are located in a restricted jurisdiction, you must not create an account or participate. Zumo Casino may use location checks to confirm eligibility, and attempting to bypass location restrictions can result in suspension or disqualification.

Account Registration Rules - One Player, One Account

To keep play fair and the sweepstakes compliant, these account rules apply:

• One account per person. Multiple accounts, even if used “just for bonuses,” are not allowed.
• One account per household may be restricted in certain cases, especially when fraud signals appear (for example, repeated redemptions to the same payment method, address, device, or internet connection).
• You must register with truthful information, including your legal name, date of birth, residential address, and contact details.
• You are responsible for maintaining the security of your login credentials and activity on your account.

Zumo Casino may close, suspend, or restrict accounts that appear duplicated, shared, or automated.

How the Sweepstakes Works - What “No Purchase Necessary” Really Means

Zumo Casino operates as a sweepstakes promotion. That means you can play with Gold Coins for entertainment, and you can also obtain Sweeps Coins through promotional methods, including free options.

Purchasing Gold Coins is optional and does not increase your odds of winning in any way that violates sweepstakes principles. You can still obtain Sweeps Coins without making a purchase, and you can participate as long as you meet eligibility requirements.

How to Get Sweeps Coins - Free Methods and Promotional Options

Sweeps Coins may be available through a mix of free offers and promotional rewards. Availability can vary by player, time, and location eligibility, and all offers are subject to the terms shown on the site at the time you claim them.

Common ways to obtain Sweeps Coins include:

The welcome bonus: New eligible players can receive “75,000 GC + 2 Free SC.” The platform credits 50,000 GC + 1 SC upon registration, and an additional 25,000 GC + 1 SC after completing your profile. If you want the full details, see the Zumo Casino offer page.

Daily login rewards: Zumo Casino may offer a streak-style daily claim with a mix of Gold Coins, Sweeps Coins, and Free Spins. You must log in and manually claim within the required time window to keep your streak momentum.

Wheel bonuses: A daily Fortune Wheel may award Gold Coins and, at times, Sweeps Coins. Some premium spins may be tied to optional Gold Coin purchases.

Referrals: Eligible referral promotions may award Sweeps Coins when your referred friend completes registration and meets the promo’s requirements.

Mail-in request (AMOE): A free Alternative Method of Entry is available. This is a core part of “no purchase necessary,” and it provides a way to request Sweeps Coins without buying anything.

AMOE Mail-In Entry - Free Sweeps Coins by Request

Zumo Casino offers a mail-in Alternative Method of Entry that awards 2 Sweeps Coins per valid request, subject to the rules and validation requirements.

Mail your handwritten request to:

Kinetix Ventures, Inc. 1201 N Orange Street, Suite #7667 Wilmington, Delaware 19801

To be considered valid, your request generally must follow the instructions provided in the official Sweepstakes Rules and must be legible, complete, and submitted according to any limits, formatting rules, and eligibility checks. Requests that appear copied, mass-produced, incomplete, or automated may be rejected.

Promotions, Tournaments, and Extra Rewards - How They Typically Work

From time to time, Zumo Casino may run sweepstakes promotions that award Sweeps Coins, Free Spins, or other benefits. These can include limited-time events, opt-in promotions, leaderboard-style contests, or Sweeps Coin tournaments.

Important points to keep things balanced and fair:

• Promotions are subject to eligibility, timing, and verification requirements.
• Zumo Casino may limit participation, modify, pause, or end promotions if needed for compliance, fairness, or fraud prevention.
• Some events may require email verification or other account status checks before you can join.

Playthrough Requirements - When Sweeps Coins Become Redeemable

Sweeps Coins are not automatically redeemable the moment you receive them. In a sweepstakes casino model, Sweeps Coins typically must be played through before they become eligible for redemption.

At Zumo Casino, Sweeps Coins awarded from bonuses and promotions must be used in eligible games before redemption. The common standard for this model is a 1x playthrough, meaning you generally need to wager the Sweeps Coins at least one time in qualifying games.

Gold Coins are never redeemable and have no cash value.

Prize Redemption - What You Need Before You Cash Out

If you want to redeem Sweeps Coins for a cash prize, you must meet all redemption requirements, including eligibility, verification, and redemption minimums and limits.

Key redemption rules include:

• Minimum redemption: 100 Sweeps Coins per redemption request.
• Redemption caps: 1,000 Sweeps Coins daily, 3,000 Sweeps Coins weekly, and 10,000 Sweeps Coins monthly.
• Request limits: 1 redemption request per day, 7 per week, and 30 per month.
• Maximum Sweeps Coins won per day: 3,000 Sweeps Coins total, regardless of source.

Redemptions are reviewed for compliance and fraud prevention. Processing times can vary depending on verification status, payment method, and internal review requirements.

Identity Verification (KYC) - Why It’s Required

To protect players and keep the sweepstakes compliant, Zumo Casino requires identity verification (Know Your Customer). You may be asked to verify your identity before:

• Any purchases are processed, and/or
• Any prize redemption is approved.

Verification may include confirming your identity, age, address, and payment details. You may be required to provide documentation and, in some cases, complete additional checks if your account activity triggers a security review.

If you can’t complete verification, your account may be restricted, and redemption requests may be denied.

Payment Methods, Account Funding, and Currency Notes

Because Zumo Casino is a sweepstakes-model platform, players do not make traditional gambling deposits. If you choose to buy Gold Coin packages, available payment methods may include Apple Pay, Google Pay, Visa, MasterCard, and bank transfer, subject to eligibility and system availability.

All platform pricing and prize values are typically displayed in United States dollars. Sweeps Coins are generally treated as having a redemption value of 1 SC = $1 when redeemed as an eligible cash prize, subject to the rules and any applicable limits.

Prohibited Activities - What Can Get You Disqualified

Zumo Casino is built around fairness, and the rules are designed to stop abuse. The following behaviors can lead to account suspension, prize forfeiture, disqualification, and denial of redemption requests:

• Creating more than one account, or using someone else’s account.
• Using a virtual private network, proxy, or any method to mask or falsify your location.
• Providing false information during registration or verification.
• Exploiting promotions, including bonus abuse, repeated “new user” attempts, or referral manipulation.
• Collusion with other players, including coordinated gameplay meant to farm Sweeps Coins unfairly.
• Using bots, scripts, auto-clickers, emulators, or any automation tools.
• Chargebacks, payment disputes, or suspicious payment activity tied to abuse or fraud concerns.
• Any attempt to interfere with the platform, games, or promotional systems.

If suspicious activity is detected, Zumo Casino may pause your account, block redemptions, request additional documents, and/or remove promotional credits tied to the activity.

Fraud Prevention Measures - How Zumo Casino Protects Players

To keep the sweepstakes environment stable and trustworthy, Zumo Casino may use checks such as:

• Device and network analysis to detect duplicate accounts and automation
• Location verification to enforce geographic restrictions
• Payment and identity verification to confirm account ownership
• Gameplay monitoring to spot abnormal patterns and promotion exploitation

These measures are meant to protect legitimate players and maintain a fair playing field.

Suspension, Closure, and Disqualification - Common Triggers

Your account may be suspended, closed, or disqualified if:

• You are underage, not eligible, or located in a restricted jurisdiction.
• You fail identity verification or refuse required compliance checks.
• You violate the one-account rule or attempt to bypass restrictions.
• Your activity indicates fraud, promotion abuse, or automation.
• You request redemption in a way that conflicts with the rules, limits, or playthrough requirements.

In these situations, pending redemptions may be canceled, and promotional Sweeps Coins may be removed if they were obtained in violation of the rules.

Responsible Social Gaming - Keep Play in Balance

Zumo Casino is designed for entertainment, and sweepstakes-style play still involves risk and variance. Set a budget, use any available tools like limits or time-outs, and never chase losses.

If playing stops feeling fun, take a break, or use self-exclusion options if they are available to you.

Need Help or Rule Clarification?

If you have questions about eligibility, AMOE requests, verification, or redemption requirements, contact Zumo Casino support at support@zumo.us.com. Getting clarity up front is the fastest way to keep your play smooth, fair, and frustration-free while you spin the reels and work toward eligible prize redemptions.